Program Details

Introduction to the Long-Term Rental Program:

Thank you for your interest in our Long-Term Rental Program! We are pleased to offer you an alternative to the headache and depreciation that takes all the fun out of car shopping and ownership. Our program offers you the flexibility that no other vehicle purchase or lease can match. The long-term rental program truly offers options for any lifestyle, business, or budget!

The program consists of a renewable monthly contract, and you initially sign up for a minimum of two months. After the two months, you may continue to rent for as long as you’d like to stay in the program; exchanging vehicles when necessary. This is not a lease! The vehicle’s registration will never be in your name, you will not have a large down payment, and you will not be locked in to one vehicle for years. You will have several vehicles to choose from, as well as the option to change makes and models whenever an exchange is due.

Requirements to Enter the Program:

1.  Complete and meet the requirements of a soft credit check. Click here to get preapproved.

2. Complete an MVR (motor vehicle record): All possible drivers of the vehicle must complete and return our “Driver Record Release Form” in order to be approved for rental. Drivers MUST be over the age of 18. Drivers between 18 and 24 years of age are ONLY permitted to rent if the required liability limits of 250/500/100 are provided. Renters between 18 and 24 years of age are subject to a $100/month premium on top of the monthly rental rate.

3. Provide Confirmation/Documentation of coverage through your carrier using our “Coverage Evaluation” Form: Please email or fax the “Coverage Evaluation” form to your current auto insurance provider. Have them review and complete page 1 in its entirety so you can determine how your current coverage will convey to the items listed. If your current carrier is unable to provide coverage on your rental, don’t worry because we have alternate coverage options for you! We have a list of preferred insurance agents as well as in-house coverage for your convenience. Once you/your insurance agent complete page 1, you can complete pages 2 and 3 of the evaluation. If you opt for any of our in-house coverages, these are available for selection on page 2. Drivers between 18 and 24 years of age are NOT eligible for our in-house coverage. Our in-house coverage is available to anyone 25 years of age and older. Also, residents of New York and New Jersey are NOT eligible for our in-house coverage. The Coverage Evaluation MUST be completed in full in order for us to set up your customer account. 

4. Provide Proof of Insurance Coverage on our vehicle: Now that you have confirmed coverage with your carrier, our vehicle must be added to your policy and our company must be listed as the additional insured and loss payee for our vehicle. The carrier MUST list our vehicle’s VIN number (VIN will need to be updated at every exchange). After the VIN has been added, you will need to provide proof of coverage via a certificate or binder of insurance (ID cards or declaration pages are not sufficient). Please note that this step is void if you opt for our full coverage for $299/month. Otherwise, we MUST have the certificate or binder of insurance with our company and our vehicle listed for you to proceed in the program. Again, drivers between 18 and 24 years of age are NOT eligible for our in-house coverage. Again, residents of New York and New Jersey are NOT eligible for our in-house coverage

5. Provide monthly payment information: We ONLY accept major credit cards for payment (Visa, Mastercard, Discover, and American Express are all acceptable). Your first month’s payment is due on the day you pick up your vehicle. **WE DO NOT ACCEPT BANK ISSUED DEBIT CARDS.**

6. Provide a $1,500 deposit: We will take a $1,500 deposit at the time of pickup. The deposit is refundable upon exiting the program pending there are no outstanding damage claims/balances still owed to us. Deposits taken via credit card are subject to a 3% processing fee. Deposits taken via debit card are exempt from this processing fee.

7. Once you pick up a vehicle, you must keep it for at least two months before returning or exchanging it.

Time & Mileage Policies:

• All rates include 3,000 free miles/month. Additional miles (if not purchased up front) are billed at $0.25/mile upon return of your rental.

•  All vehicles need to be returned or exchange for a new one by 18,000 miles. Mileage over 18,000 will be billed at $0.25/mile regardless of monthly usage unless approved in advance. Please contact us before you reach the mileage limit to allow adequate time to process an exchange.

• All vehicles need to be returned or exchange for a new one after a maximum of 12 months in-service. If you have not exchanged your vehicle for a new one by the 11th month, we will contact you to arrange an exchange. Any vehicles kept past 12 months are subject to a $200/month surcharge.

Maintenance Policies:

• Customers are responsible for keeping their vehicle maintained. When the vehicle calls for an oil change, you are responsible for taking the vehicle to a dealership or reputable garage to be serviced. Tires should also be rotated routinely to extend the life of the tires.

•  Customers are required to submit invoices to us to prove the vehicle has been properly maintained. These can be emailed to us right after the vehicle has been serviced, or they can be given to us all at once when the vehicle is returned or exchanged. Penalties will be enforced if the vehicle is not properly maintained as this will damage the engine/transmission thus resulting in a hefty repair bill.

• We reimburse for routine maintenance on all our vehicles. The routine maintenance we reimburse for includes oil changes, tire rotations, and cabin air filter replacements. Please provide us with a paid receipt and we will credit 100% of the expenses.

Insurance Requirements & Confirmation:

Our program is very unique and many auto insurance providers will NOT provide complete coverage for all the elements of loss/liability involved since this is a ‘non-owned vehicle’ and unlike a traditional purchase or lease. We want to be sure all our customers are aware of all the elements of loss and any potential liability exposure. We certainly hope no unpleasant events occur during your rental, but it is something we must discuss and address before beginning your rental and before a potential a loss occurs.

As with your own personal vehicle, you are responsible for any damage or liability exposure during your rental regardless of fault. We need to confirm that you and your insurance carrier are familiar with the loss elements and potential liability exposures with a long-term rental of a “non-owned” vehicle. Please forward the “Coverage Evaluation” form to your carrier and review it to determine if your coverage will translate to this program. If your coverage does convey to our program, you can use your insurance carrier so long as they maintain coverage for liability and physical damages to the vehicle by adding it to your existing policy.

Your Insurance Carrier Must Provide the Following:

1. Page 1 of the “Coverage Evaluation” form completed in its entirety. Pages 2 and 3 are to be completed directly by the renter.
2. Written confirmation that our company and our vehicle is listed on your policy via a certificate or binder of insurance (ID cards and declaration pages are not sufficient). The certificate must list our company as the additional insured and loss payee, and it must list any current vehicle you are renting. Please note, you will need to update this confirmation of coverage with every exchange to show any new vehicle listed and updated on the policy.

Our company must be listed on the certificate of insurance as followed:

Additional Insured & Loss Payee
Aero Corporation, DBA Budget of Harrisburg, 1998 West Harrisburg Pike, Middletown, PA 17057

If your auto insurance provider does not offer complete coverage, we have alternate coverage providers that we recommend, as well as our own coverage for your review, convenience, and selection if you choose.

FAQ:

Can I pick the color of my vehicle?
While we take color preference into consideration, we cannot guarantee colors of any vehicles at any time.

What state(s) do I have to live in to be able to rent?
Our program is available to those residing in the Eastern part of the United States.

How do I make my monthly payments?
Monthly payments can be made via major credit card only. We accept Visa, Mastercard, Discover, and American Express credit cards. No bank issued debit cards are acceptable for rental payment.

How many miles are allotted per month?
You get 3,000 free miles per month! We do provide the option to purchase additional mileages if needed.

What happens if I go over the monthly mileage cap? The penalty for exceeding the monthly miles is $0.25/mile over the allotted 3,000 miles. This penalty is billed at the return of the vehicle.

Who can drive my vehicle?
Spouses and employees/business associates (for business rentals only) are permitted additional drivers so long as they are listed on the Driver Record Release Form and are deemed an acceptable driver.

Is a down payment required?
There is no down payment required, but we do take a $1,500 refundable deposit at the time of pick up.

What is the minimum term of my rental?
To get the advertised rates, you will need to keep the vehicle for a minimum of 2 months.

How long can I keep my vehicle?
You are permitted to keep the vehicle until the mileage reaches between 12,000 and 15,000 miles. Once the mileage limit is reached, we will exchange your old vehicle for a new one. We will never request your vehicle back or facilitate an exchange unless we have a suitable replacement (a vehicle comparable to the one you are currently driving).

Can I purchase insurance from your company or should I use my own?
Either! We require our renters to verify insurance with their carriers prior to enrollment via our Coverage Evaluation form. If your carrier can extend coverage to your rental and add the vehicle to your policy then you may use your coverage. If they cannot, or if you are having difficulty getting coverage through another carrier, you may use our full coverage on your rental.

What do I do if I get into an accident? 

If an accident occurs, please reach out to us right away. We will have you complete an accident report, and we will set up an exchange pending vehicle availability. You are NOT permitted to schedule any repairs. All repairs must be completed by our body shop staff.

Am I able to trade in my personal vehicle to get in to your program? 

Yes! Our used car sales department also operate as a Kelley Blue Book buying center. If that is something you’re interested in, please provide the VIN# and current mileage and we will put you in touch with our sales manager. 

How do I handle routine maintenance of my vehicle? 

We simply ask that you take the vehicle to the appropriate dealer or accredited garage to get an oil change and/or tire rotations. Once completed, please send us the invoice and we will credit you for your out of pocket expenses. We do not recommend DIY oil changes or tire rotations.

In the Event of Damage to your Vehicle:

We hope you never experience an accident or loss of any kind in one of our vehicles. However, in the event that you do, we will take care of this issue for you as efficiently as possible with your cooperation. Please note that you are NOT authorized to repair our vehicles without our expressed permission.

Procedure for Reporting an Accident or Damage:

We will need you to complete the following steps and return all information within 48 hours of the incident. Failure to provide all the requested information may void any coverage purchased through us.

1. Complete and sign our Accident Report Form (click here): Please complete and submit the form to us within 48 hours of your incident.
2. Insurance Information: Please obtain insurance information from all parties involved. Please take note of the carrier(s), policy number(s), and phone number(s). We will need you to create a claim with your insurance carrier and provide us with that claim number and contact information (phone number, fax, and email).
3. Photos and Other Documents: Please take photos of the scene and all damages (vehicle and/or property). Please obtain copies of the police report, tow company information, tow destination, and any other related documents if applicable.

*Even if you purchased coverage directly through us, we still require you to obtain and provide information for all parties involved to maintain your coverage.*

When we have received your information as detailed above, the claim will be processed. You will be contacted by our claims department with an invoice for damages within 60 days. If you plan to have your auto insurance provider cover the damages, you should notify your carrier or other applicable carriers as soon as possible as most policies require advanced notice. Even if you submit a claim to your carrier, you are responsible for working with our claims department and address any unpaid balances/deductibles before your invoice expires. All invoices must be paid in full by the invoice expiration date or interest will accrue on any/all balances in the amount of 1.5% per month. Please note that failing to settle any and all invoices will void any coverage purchased through us. Also, returning a vehicle with unreported damaged will void any coverage purchased through us as well as the general terms of your rental contract.

Again, we hope there is never an incident in your rental, but we will assist you in this matter if there is.

To Report an Accident or Damage:

Lauren Boehm: 717-857-3459; lauren@budgetharrisburg.com

Or

Ellery Nelson: 717-857-3459; ellery@budgetharrisburg.com

For Reported Claims Services:

Damage Claims Manager

Josh Eves: 717-944-0848 ext. 281

josh@avisbudgetofpa.com